We are the makers of casual mobile hit Love & Pies, which globally launched in September 2021 and has now found its way into the hands of millions of players around the world. We’re backed by Supercell, one of the biggest and best in the industry.

‍We make games for everyone that are snackable yet nourishing — built to fit into your daily life, but with the emotional depth of your favourite TV show. Our team always comes first at Trailmix, and our culture is built on both high performance and high care — we strive to be the best versions of ourselves, but always within an environment based on inclusivity, respect and safety, no matter who you are or where you come from.

About The Role

We’re looking for a People & Finance Advisor who thrives in a fast-paced environment, is a natural doer, and can confidently take tasks and run with them. This is a highly operational, hands-on role that sits at the heart of our People and Finance functions but also stretches across the business.

You'll work with teammates from every part of Trailmix, building strong relationships and becoming a trusted partner for people, process, and culture. From bringing our values to life to ensuring our operations run like clockwork, you’ll play a vital role in shaping the experience of working at Trailmix.

Reporting into our People & Talent Director, and working closely with our Finance Team and Office Manager, you’ll support and drive cultural initiatives, embody our values, and help create a warm, inclusive, and values-aligned employee experience.

If you're someone who enjoys making things better, finds satisfaction in well-run processes, and brings equal parts rigour and heart to your work – read on.

The Day to Day

People Operations, Culture & Engagement

• Be the go-to for employee queries and day-to-day people guidance across all levels of the business
• Act as a culture custodian – champion our values in everything you do, from policies to communications to how we support our people
• Build strong working relationships across teams and become a trusted partner to managers and individual contributors alike
• Maintain and optimise our HRIS (HiBob) as a superuser – ensure data is clean, workflows are smooth, and improvements are proactively suggested
• Prepare contracts, offer letters, and other lifecycle documentation with clarity and accuracy
• Administer and communicate employee benefits (e.g. Aviva, wellness perks, flu jabs, long-service awards)
• Track and support performance review and development processes
• Draft, update, and roll out policies that are inclusive, accessible, and reflective of our values and tone of voice
• Lead or support internal sessions when introducing new policies, tools, or ways of working
• Maintain and report on employee engagement insights via Officevibe; help spot trends and shape responses
• Carry out regular RTW checks
• Partner with the People & Talent Director to develop people metrics and reporting
• Create engaging internal comms, decks, and people campaigns that reflect our culture and values
• Contribute to company-wide cultural initiatives and team rituals
• Collaborate with the Office Manager to deliver a joined-up, inclusive employee experience
• Support employee relations cases (note-taking, documentation, tracking follow-up actions)
• Handle ad hoc tasks and cross-functional projects in support of the People & Talent Director

Payroll, Finance & Admin

• Run monthly payroll with accuracy and care, partnering with our external provider and handling all inputs, checks, and reporting
• Manage and run our Accounts Payable process via an Accounts Payable system and accounting system
• Support the Financial Controller with bank recs, VAT returns, fixed assets, and prepayments
• Track and coordinate insurance renewals (office, travel, directors)
• Keep our commercial contract records up to date and liaise with legal support as needed
• Support month-end and ad hoc finance reporting and analysis
• Stay on top of the admin side of things, with precision and consistency
  

About You

• Experience in a People/HR Advisor or People Ops role with a strong operational focus
• Proven ability to run payroll and manage people data confidently and accurately
• Solid understanding of People and Finance operations and how they intersect
• A passion for building positive team culture and enhancing employee experience
• Confidence working cross-functionally with stakeholders at all levels
• HiBob superuser (or confident in becoming one quickly); experience with Officevibe and Canva is a plus
• Excellent attention to detail, with strong organisational skills and a proactive mindset
• Clear and personable communication style - you write policies, emails, and presentations people actually enjoy reading
• Comfortable leading small group sessions or workshops
• Growth mindset open to feedback, curious, and always looking for ways to improve
• Trusted, discreet, and dependable someone the team can always rely on

Why Trailmix?

As a member of our team, you’ll work in an environment where collaboration and creative energy drive everything we do. We believe that working closely with colleagues from across departments is essential to crafting the best experiences for our players. Our office is a place where ideas come together, and we work side by side to turn them into reality.

Our London Studio Location

At Trailmix, collaboration is at the heart of everything we do. Our hybrid work model combines the flexibility of remote work with the creative energy of being together in person. We believe the best ideas come from bringing diverse perspectives together, and our Kings Cross studio is where that happens.

Our team comes together at the studio three days a week—Mondays, Thursdays, and Fridays—to collaborate, share ideas, and solve challenges. We find that when we’re all together in the office, we can have more productive discussions, make decisions faster, and drive change, allowing us to deliver our best work for our players.

Our Benefits

• Investing in Your Growth: Unleash your potential with our generous development budget. After completing your three-month probation, all team members receive a £1,000 allowance to fuel their professional growth each year.
• Fueling Your Day: Our kitchens are fully stocked with delicious treats and drinks, and we provide breakfast and lunch supplies to keep you energised throughout the day.
• Building Connections: Join us every Friday for a team lunch courtesy of Just Eat - a chance to connect and recharge for the week ahead..
• Planning for Your Future: Take control of your financial future with our contributory pension scheme. Plus, enjoy the added benefit of tax-free contributions.
• Unlocking Ownership: As a valued team member, you'll have the opportunity to own a stake in our success through tax-advantaged stock options.
• Caring for Your Well-being: Your health is our priority. Enjoy peace of mind with our fully comprehensive private medical care, with premiums paid by Trailmix. Plus, access mental health support 24/7 with the Spill Mental Health App.
• Time to Recharge: Our generous holiday allowance allows you to take a well-deserved break. You'll enjoy 28 days of annual leave, including three company holiday days around Christmas.
• Surprise and Delight: Feel appreciated and valued with various company gifts throughout the year.
• Celebrations: Join us for various socials and events throughout the year, from team outings to themed parties.
• Setting You Up for Success: Receive a £250 work-from-home budget to ensure you have the proper home setup to perform at your best.

Our Inclusive Culture

Trailmix was founded to make a positive impact on our players, our community, and our colleagues. We are committed to creating an inclusive culture, and our priority is fostering an environment where people can flourish. We think it’s vital that players see themselves represented in games, and Love & Pies, we showcase the beautiful diversity of life. Love & Pies represents the people we are and the people we love, and we’re always looking to add more people who want to design games for everyone.